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Ordering Information

Ordering Information

Ordering through our website is easy, simply use the "Buy Now" button for items in stock, or the "Order Now" button for personalised items that are made on request.

All prices shown are in pounds sterling, payment in other currencies will inccur a conversion fee from the payee's bank.

Our site uses the Mals-e shopping cart with payments processed through PayPal or GPay, you are able to choose either option at checkout.

We'll email you to confirm receipt of your order. In-stock items are normally dispatched within 48 hours. For commissioned pieces, we'll provide an estimated dispatch date.

We aim to process all orders as quickly as possible. Orders placed near or during UK bank holidays may take a little longer. We'll email you as soon as your order is on its way.


PayPal

PayPal is one of the largest independent payment service providers in the UK. It has achieved the highest level of compliance with the Payment Card Industry Data Security Standard (PCI DSS). PayPal applies stringent fraud-screening measures to help ensure that your details remain secure throughout the transaction process.

GPay

GPay enables faster checkout because you do not need to enter your card number, name or address. It uses a virtual card number, so your payment details are not shared with Silk Pixie.